Honest John

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Honest John is working as a GAP Insurance introducer for ALA IB Limited trading as ALA Insurance Brokers, who is Authorised and Regulated by The Financial Conduct Authority. FCA Firm Reference No 571109. Registered in England, number 06833207. Registered office: ALA IB Limited, Unit 3, Park Farm Courtyard, Easthorpe, Malton, YO17 6QX

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ALA Keycare


What does this policy cover?

There’s nothing more frustrating than losing your keys and being locked out of your home or vehicle.

ALA Keycare can help!

We provide cover for lost or stolen keys, replacement locks, locksmith charges and more, with a 24-hour helpline, open 365 days a year.

Cover Features:

  • No excess to pay if you claim
  • Covers all vehicle and house keys attached to the Keycare fob
  • Replacement key cover includes including reprogramming of infrared handsets, immobilisers and alarms
  • Cover applies whilst travelling anywhere in the world
  • Keycare pays £10 to the finder of your lost keys
  • Covers any immediate family member permanently living at the same address as the policyholder – you can purchase additional key fobs for £12.00 each
  • Underwritten by Ageas Insurance Limited
  • Maximum £1500 cover limit in 12-month policy period


Can I buy ALA Keycare?

This policy can only be purchased in conjunction with an ALA GAP policy.

Cover can only be purchased where there is no pre-existing event which may give rise to a claim.




Cover Explained

This policy can only be purchased in conjunction with an ALA GAP policy.

Cover can only be purchased where there is no pre-existing event which may give rise to a claim.


If...We will cover...
Your keys have been stolenReplacement key, locksmith charges and new locks
Optional cover for vehicle hire charges
Your keys are locked in your homeLocksmith charges to gain access to home
Your keys are locked in your vehicle AND You have a spare keyLocksmith charges and onward travel costs
Your keys are locked in your vehicle AND You don't have a spare keyLocksmith charges
You’ve lost your keys AND You have a spare keyWaiting period of 3 days
Replacement key only
You’ve lost your keys AND You don't have a spare keyWaiting period of 3 days
Replacement key
Locksmith charges OR new locks (the latter if no duplicate key is available)
Vehicle hire charges


What is not covered?

  • Any keys not attached to Keycare fob
  • Claims which are not reported within 30 days of the incident
  • Any amount for which you do not have a valid receipt or invoice
  • Costs relating to a damaged or broken key or lock
  • Costs relating to wear and tear
  • Locks or keys which are of a higher standard than the original
  • Costs or charges where a locksmith or other tradesman has been arranged and you fail to attend
  • More than one replacement key for vehicle keys, more than 3 replacement keys for house keys


How do I make a claim?

If you need to make a claim on your ALA Keycare policy, please contact our UK based claim team on 0345 303 0550 as soon as possible and within 30 days of the incident.

If your keys have been stolen please report to the police immediately and obtain a crime reference number.